Viewpoint: Shopping for good in 2019

We asked our Head of Business Development, Paul Seaman, to give us the low-down on what’s shaking up the retail industry in 2019 in our latest Viewpoint blog: When someone mentions shopping, what do you think? A trip to the high-street for some retail therapy? A...

The Customer Experience: are you offering enough?

The challenge of the high street is a much discussed topic. It is something that affects us all, whether we’re consumers or working in retail and hospitality and confronting a demanding environment. For our latest Viewpoint article, we take a look at how the customer...

The Charity Forecast: Cloudy with a touch of GDPR

The start of 2018 has been a tumultuous one for the charity sector, with some high profile organisations rocking the public’s faith with serious governance and safeguarding concerns. Clearly there is a great deal of work to be done attitudinally and organisationally...