Over £260,000 raised by The Restaurant Group through Pennies micro-donations is helping fund life-saving support via Shout’s 24/7 text service. Every penny donated by customers means someone in crisis, like Sophie, gets the help they need.
The Customer Experience: are you offering enough?
One of the drivers of current changes across retail and hospitality are customers themselves, increasingly going digital, expecting a transparent and ethical stance from businesses, and wanting more personal choice in how and when they shop.
Your pennies help Maggie’s provide parents with expert care and bereavement support
Diners at Drake & Morgan bars and restaurants have had the opportunity to add a 50p donation to their bill when paying by card since 2013.